Forum Discussion
Accessibility of Scrollbars
When I select the accessible text option and apply text spacing criteria per WCAG requirements, the scrollbars that appear are not keyboard accessible. Is this a known bug or is there a workaround?
Hello! Just wondering if there is an update for this in the works? The scrollbars that appear with accessible text still seem to be not keyboard accessible.
Hello Vic! I was running into the same issue with scrollbars until I updated my version of Google Chrome. After that, I was able to navigate to and select the scrollbars using they keyboard. Do you mind updating your browser and testing this again?
LaurenConnelly can you and StevenBenassi confirm that this issue was fixed? Thanks.
StevenBenassi, has there been any progress on this fix?
Thanks, Mike
Hi MikeB-2fa1936a-!
Thanks for checking in on this!
I don't have any news to share at the moment, as our development team has been prioritizing other fixes. Not to worry! I've included you in the bug report, so you're in the best place for updates.
Have a great rest of your week!
Thank you so much for the update, Steven. It's good to know a fix is on the way, since there was no real resolution to the case at the time. I know several other community members have flagged the same issue.
Michael
There are a few of us waiting for the answer to that, Jessi. It's preventing full WCAG 2.1 compliance.
Hi Mike!
Thanks for reaching out!
I noticed that you've previously connected with my teammate Cleober, through a support case. Our team is still working on a fix for the Storyline bug:
- When the Text Spacing Editor browser extension for Google Chrome is enabled to meet WCAG 2.1 requirements, the textboxes display scrollbars that are not keyboard accessible
I've linked this discussion to the bug report and will share updates as soon as a fix is in place. Thank you for your patience. I'm sorry if this has been slowing you down!
Hi Michael,
Thanks so much for reaching out! We appreciate you sharing this feedback with us. The scrolling panel should be keyboard-accessible when using a screen reader.
I'd like to have our talented Support Engineers take a closer look at this behavior. I've opened a case on your behalf. Our team will be in touch via email. Thank you for your patience.
We'll continue the conversation over in your case.
Hi,
When using a screen reader, I'm unable to scroll scrollable text boxes. Is this working as intended?
