Rise 360 Access Denied Error
Hi all, I have a trigger that links to a pdf in a course built in Articulate 360. Works fine, pdf placed in correct folder in LMS build folder structure. Published to Rise 360 for final testing. When clicking the link to the file, get the below error. Anyone seen this/have a solution? THXGet the activation links in account invitations
One of the biggest chellenges we face is not knowing whether our learners have received their training invitations. Currently the only way to confirm that a learner has received the invite is checking if they are in the user list. However, some customers have raised complaints about not receiving their invitations, the only thing we can do is to repeatedly resend the invite. I understand that some mail servers may seem the invitation as spam or junk, or user accidentally deleting the invitation, skip emails sent from a platform name instead of the vendor’s name, or even claiming they never received it to avoid the training requirement. Would it be possible to allow administrators to get the activation link in the invitation without using API? Therefore we can send the activation link directly with our mail address. Adding this feature would be extremely helpful, and I hope you really can consider it.Reach360 sharing vs enrollment
What is the difference between sharing a rise 360 course with a person, by using the link or QR code vs enrolling the person? example. With self registration turned on, I can share a course to a person, once they click on the link If they have an account the lye will be taken right to the course. If they do not, then clicking on the link will result in them being asked to create an account, after which they can run the course, I have done this successfully. however a person who registers in this fashion does not show up in the list of learners assigned to the course, nor does the course show up in their list of courses. They do however show up in the global list of users, and when one views the activity for the course they do show up there too. The problem I am trying to solve is in our system users will register for training using say CVENT, I then need to automatically assign them to the course. The two step process of having to verify if they have an account and then assigning them to the course seems not to be possible in Zapier. Sharing seemed to solve this beautifully save for the fact that once the link is in the wild you’re screwed, and it has the above problems. Any ideas on how to do this ? thank you in advanceAdding Users to Reach360
Hi, I have created a course that needs to be sent throughout my company. I was wondering if there was a way to only send out one email on this. It looks like if I upload the CSV of contact info, it will immediately send an invite out for everyone to join and then when I add all of the groups to the course, it will send out a second email to take the course. Is this the correct work flow? Is there a way to bypass the initial email and just send one to have the learners sign up and take the course? Thanks!Reach 360 and Online Shop intergration
Fairly new to Reach 360 and have a couple of questions. We are looking to build a website that will allow learners to enrol onto our courses on an annual basis and i'm wondering, how much can Reach 360 intergrate into that. Can a learner purchase an annual subscription through our website and automatically be sent information to create their account and access courses or would we need to manually assign courses? Can we provide access as long as they continue their subscription but stop access after a year if they cancel their subscription? Thanks a lot for any help?Certificate Mail direct download
I have a question about Reach 360. Currently, I have it set up so that after completing a course, participants receive an email with a button that says “Download Certificate.” However, when clicking the button, they’re only redirected to the course page where they have to download the certificate manually. Is there a way to set it up so that clicking the button directly downloads the certificate? The current process feels a bit cumbersome. Does anyone know of a solution or workaround for this?Weekly release of courses to learners
Short: I'm trying to find a way to automatically release one course per week to a group of learners. Longer: I have a new group of learners every week. Learners must complete 10 courses; one per week. I could create a learning path and set a completion date for each course, but that would release all learning in one go. What I would like to do is for the learners to access just one course per week for the ten weeks/courses. Any ideas on how I could do that? Many thanks!Javascript to pull User Name in Reach 360
Hello! I am wondering if anyone has figured out the javascript to pull the users name from Reach 360. I set the variable to firstName in Articulate 360 and this is the javascript I put in. Any help is appreciated! var player = GetPlayer(); function findLMSAPI(win) { if (win.hasOwnProperty("GetStudentID")) return win; else if (win.parent == win) return null; else return findLMSAPI(win.parent); } var lmsAPI = findLMSAPI(this); var myName = lmsAPI.GetStudentName(); var array = myName.split(','); var firstName = array[1].trim(); var lastName = array[0].trim(); player.SetVar("username", firstName);
