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MahtabHussain's avatar
MahtabHussain
Community Member
2 years ago

Your Session has timed out

My Rise 360 courses are not accessible; each time I attempt to load one, I receive the error message "Your computer is offline" or "Your session has timed out."

Since everything else functions properly, I'm positive it's not my internet. Can somebody please assist me?

  • Hi there! Are you still encountering this issue? 

    If you still are, please try other supported browsers to check if the issue is browser-specific. 

    You can also try going on Incognito mode and check if the issue still occurs while you are in Incognito mode:

    • Windows: Press Ctrl + Shift + n.
    • Mac: Press ⌘ + Shift + n.