Forum Discussion
Videos not playing in published course. HELP!!
I am working on a course with lots of videos. Originally they were really blurry and so I've been having to use the work around I learned here. //www.screenr.com/NTHH
I published the course last...
I have the latest version of Chrome and have an old demo on my eLearning Heroes profile published in Storyline 2 and in my e-Portfolio which has a video on the first slide that someone is trying to view - I've check this, and all you get is a blank screen. I've re-published this in Storyline 360, and now all you get when you view this is the play button. Not attractive at all!
The workaround suggested above does not work, ie adding a trigger to play the media when the timelines starts.
For now, I've suggested to this person that they view this in an alternative browser (which I've tested and this works) - but this is not an acceptable situation, particularly looking retrospectively on anything that anyone may have produced that has this setup (a video on the opening slide) as James has pointed out above.
Adding an instruction to my e-Portfolio page that lets viewers know they need to use a workaround to view this demo is not something I'm happy with, and does not really make this Storyline software an attractive proposition for developers. Nor is being restricted from using video clips on the opening slide.
At this point, I'm wondering if there will be a resolution to this situation, or at least a workaround that works?
This was exactly my problem two years ago, and why I quit Storyline. I am
hoping Adobe Captivate won't have the same issue. I don't know if it does
or not, since I've had other life issues that took me away from video
publishing for 2 years. If you find software that works, please post here
so we all can know! :-)To be fair, this is primarily Google's fault for changing the rules for how Chrome treats media, but as a community it seems we could do more to push back against this policy Google forced on everyone.
