Forum Discussion
Vector graphics resize when slides are copied and pasted.
- 3 months ago
For anyone interested, we tracked the problem down to Microsoft Teams. Because files in Teams are downloaded to your computer before they'll open, I assumed that avoided the Storyline network drive issue. Apparently, Teams causes enough latency to mess up the .svg copy process. Our workaround will be to work from a local copy of project files, then manually copy them to Teams at the end of the day. It's unfortunate, but at least we came up with a workaround.
Thanks to Ian at Articulate Support for helping us track that down.
--Darby
For anyone interested, we tracked the problem down to Microsoft Teams. Because files in Teams are downloaded to your computer before they'll open, I assumed that avoided the Storyline network drive issue. Apparently, Teams causes enough latency to mess up the .svg copy process. Our workaround will be to work from a local copy of project files, then manually copy them to Teams at the end of the day. It's unfortunate, but at least we came up with a workaround.
Thanks to Ian at Articulate Support for helping us track that down.
--Darby
H DarbyRalls,
Thanks for updating this community discussion! I'm glad to hear my teammate, Ian, was able to assist you.