Forum Discussion
Various glitches occurring in Storyline - Does anyone encounter these issues?
- 12 months ago
Hi everyone!
I'm happy to share that today we just shipped 64-bit Storyline 360!
To use 64-bit Storyline 360, make sure to update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.
Since this version is in beta, we'd love for you to test it out and share your feedback and experience with us by replying to this discussion.
Thank you Leslie, I appreciate the response! The built-in states in quiz slides have been an ongoing source of frustration, I submitted a case on it a year ago, and I will share another file as it has happened regularly since and again today.
The other issues have been submitted to support from time to time, and usually the file/image/font/slide is corrupted and/or I need to uninstall and reinstall the apps. Which I do, and that usually takes care of it. Maybe being the outlier on a Mac makes my files more susceptible?
Thanks again for your help, and I'll just reiterate that the support team is awesome and super responsive.
Hello Carol!
I see that you've connected with our Support Engineers and are working with my teammate, Jose. You're in great hands! We'll continue working in your support case so that we have all of the details in one spot.
Also, thank you for your kind words about our Support Team! It means so much!
- CarolDungan-4e53 years agoCommunity Member
Yep, I'm all squared away. When this happens, the suggested fix is to delete all the problem states and add them back. Thanks!