Forum Discussion

KaylaSweiger's avatar
KaylaSweiger
Community Member
2 years ago

Unable to view courses in Rise360

Hello within the last hour multiple peers and I have not been able to view our courses in Rise360. You can see all of your course icons under the All-Content tab but when you click on the course it opens a blank screen. I have tried clearing cache, cookies, and browsing history with no improvement. Any thoughts on troubleshooting would be appreciated! 

  • Hi Kayla!

    Sorry to hear that you and your peers cannot view your courses in Rise 360.

    To confirm, are you still encountering this issue? Can you try viewing your courses and see if the problem persists?

    What web browser are you using? Can you try using a different web browser and see if the issue occurs here as well? Here are the supported web browsers for viewing Rise courses:

    Let us know if you need further assistance on this. Have a lovely day!