Forum Discussion

MirindaTyo's avatar
MirindaTyo
Community Member
2 years ago

Trouble publishing in SL 360- not getting SCRM file

HI all,

I have attempted to publish a course in SL 360, the whole app is shutting down after publishing all slides and images, but then I don't get the zipped SCRM file- any thoughts?

storyline 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi Mirinda,

    I'm sorry you're having this issue with Storyline crashing! This would definitely qualify as erratic behavior! Here's an article on How to Fix Unexpected or Erratic Behavior.

    If following the steps in the article doesn't solve the issue, you could share your file here or with our support engineers privately in a support case. We would love to troubleshoot this for you!

    Thanks for reaching out!

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