Forum Discussion

ElaineHaykin's avatar
ElaineHaykin
Community Member
3 years ago

Triggered Lightbox and Lightbox Navigation Controls

Hello!

 

I am in the process of building an accessible course. I have set up 2 slides to lightbox when the user presses Ctrl +A. As a result, the user can either click "Keyboard Shortcuts" in the top right of the player or press Ctrl + A to bring up 2 slides. For the 2 slides to display, I have check marked "Use navigation controls" so that the user can press next/prev between the two lightboxed slides. Now the issue I am running into is that when I click on "Keyboard Shortcuts" in the top right corner, the light box and navigation controls show up perfectly. However, when I use the keyboard keys Ctrl + A to trigger the lightbox, the lightbox comes up without any navigation controls even though I have check the "Use navigation controls" both in the trigger and in the player. Is there any way this can be fixed?

The picture below shows when Keyboard Shortcuts is clicked.

The picture below shows when the user presses Ctrl + A to trigger the lightbox.

Thank you so much for you help!

storyline 360
  • MCostaStienstra's avatar
    MCostaStienstra
    Staff
    3 years ago

    Hi, Elaine.

    Thank you for opening a support case! I see you're working with John Carlo, who has requested a copy of the .story file to help troubleshoot.

    Please reach out through the case if you have additional questions!

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