Forum Discussion
AndresMiller-25
2 years agoCommunity Member
Tracking Options set to "Using Triggers" causing "Failed"
Hello,
I have a course with the options set to track completion by trigger when the user loads the "Success" layer of the Results slide. The Reporting option is set to either "Passed/Incomplete" o...
JohnMorgan-c50c
2 years agoFormer Staff
Hi Hannah,
I'm sorry you are having a similar issue using SCORM 1.2! The bug we have logged is specifically for SCORM 2004. So, before we start troubleshooting, would you test your course in SCORM cloud? It's an online LMS environment that can be used to figure out whether the issue is with the LMS or the Story file. If you test your course on SCORM cloud and it works perfectly, then your issue is LMS based.
If you don't get the results you want in SCORM cloud, share your file here or in a support case. We'd love to take a look at it!
Thanks for reaching out!