Forum Discussion
JoseTansengco
12 months agoStaff
Hi Martha,
Happy to help!
If the behavior you're experiencing is affecting all of your courses containing screen recordings, there's a chance that the issue is with your LMS. As a troubleshooting step, try uploading your courses to a different LMS such as SCORM Cloud to see if you are able to replicate the behavior there. If your courses work in SCORM Cloud, please work with the support team of your LMS so they can take a closer look at why your screen recordings aren't playing properly in their environment.