Forum Discussion

AlyssaCoiro-fda's avatar
AlyssaCoiro-fda
Community Member
3 years ago

Storyline Parallels Issue

Hey everyone. I have a MAC so I've been running my storyline trial on parallels. Every time I try to perform basic functions like create a new button or create a new text box, I receive what appears to be an error message. There is a giant red X that appears which does not allow me to perform the funtion. I don't know if it's an issue with Storlyine or Parallels. Has anyone else experienced this issue? Thank you!

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    3 years ago

    Hi Alyssa, 

    I'm sorry you are experiencing this issue.  Please verify that you are working locally as described here.

    If the issue persists, you can repair Storyline.

    Have you tried to open a new Storyline file? It would be helpful to know if this is happening in a brand new file as well. 

    Please let me know if this helps! 

    • AlyssaCoiro-fda's avatar
      AlyssaCoiro-fda
      Community Member
      3 years ago

      Hi Luciana, 

      Thank you for your reply. I am working locally. The issue seems to be resolved for now. Thank you so much for your trouble shooting suggestions! If It persists in the future I will reach out. 

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