Forum Discussion
Storyline file that locks in a quiz
I have a project that a small percentage of users have issues with. It is fine for the vast majority. Once they get to the quiz at the end, the screen won't let them submit an answer- the submit button isn't activated. It works for the vast majority of users. This happens on the first quiz question, which is a 4-item multiple choice question. Below shows the simplicity of the question and properties. Are there any other occurrences of this documented?
Hi, AnneBaker-ac818!
I see you've connected with my teammate, Christian, in a support case. It looks like you're awaiting some information from your team, so whenever you have that, please let Christian know. We can then continue troubleshooting to get this sorted out!
This problem could be the result of user issues - different browsers, browsers that need to be refreshed or updated to a current version, network and VPN issues, even platform issues. If you have not been able to identify even one or two common factors among the reported problems, you might want to reach out to Articulate and open a case to see if they can replicate it at all.
