Forum Discussion
Storyline: Export-Issues - Export just stop while "Preparing to create slides"
Hi,
I want to export a 110 mb storyline-file - but it is just not possible.
After export start it shows "Preparing to create slides" biut then it just stopps ...
Is there any idea for a reason...
Hi Wolff,
I'm sorry to hear you've hit this snag! I'm happy to help troubleshoot, and we can start with these items:
- Test whether the problem is file-specific or something with the Storyline installation. Please publish another course or a simple one with only one slide. If it also fails, run these steps to fix installation problems.
- If you can publish other files, let's try to rule out possible corrupt elements on the affected project. Import the slides to a new Storyline project and publish the imported course. This process may help to fix the corruption if that's the cause.
- We'd be glad to investigate further if both steps above don't help. Would you be willing to share a copy of your Storyline file here or privately through a support case so we can look at it? We'll delete it when we're done!
I'm looking forward to hearing from you!
