Forum Discussion
Storyline Error
I am facing this error four times a day. Please let me know how to resolve these issues.
Hi aravind m,
Welcome to the E-Learning Heroes community!
I'm sorry to hear that you are receiving this error message. I'd like to ask you a few clarifying questions to help me troubleshoot.
- Are you working from your local drive? Working from a network drive can cause erratic behavior.
- Is this happening when you are trying to do something specific in your course or randomly? You can try importing the slides into a new Storyline file.
- Have you repaired Storyline? This usually fixes the issue if it is not working as expected. You can find the steps, here.
Please let me know if you need additional assistance with this issue. If you're comfortable sharing your file, we'll be happy to take a look at it here or privately in a support case. We will delete it from our systems when troubleshooting is complete.
if the error message appears - please click on the blue text button "information", then a second window will open with useful informations
Just copy the text from the second window and post it here.
Jürgen