Forum Discussion
Storyline-embedded Excel file opens two windows
When I attach an Excel spreadsheet to a Storyline file and link to it from a slide (URL/File), it opens up two windows, not one--the Excel file in an office apps browser window and an "Untitled" browser page as articulateusercontent with no content.
This is an issue; anyone have an explanation, fix, and/or workaround, please?
Hi BJ,
Thanks for reaching out and detailing what you're experiencing!
What is your default browser? Have you tried adjusting your browser settings? If you're comfortable sharing your file with us, we can test it out on our end. You can upload it here or privately in a support case, and we'll delete it from our systems once troubleshooting is complete.
We create for Edge, Chrome, Firefox, and Safari. Edge is the current culprit. I'll submit a support case.
Hi BJ,
Great call opening a support case. I see that you're working with our colleague Darwin. You're in excellent hands!
We'll continue the conversation over in your support case.
Have a great day!
