Forum Discussion
Storyline crashes when trigger conditions added
- 2 years ago
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)
In this update, we have implemented a fix for:
- Storyline 360 crashing when adding conditions to triggers or publishing to Word.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
I am also having this issue, along with others on my team, and literally every time we even *touch* the condition box in the trigger wizard it crashes Storyline. It's been a year since this issue was reported, what is the fix?
- JasonFuller-67b4 years agoCommunity Member
Miranda, try using your arrow keys to select your condition type in the trigger panel. It worked for me when nothing else would.
- JodiParish-30ed4 years agoCommunity Member
Hi! This has been an ongoing issue for me. My Storyline shuts down completely when setting up a trigger with an object condition. Jason's suggestion is the only solution I've seen here.
- JanetAnn-09de254 years agoCommunity Member
Using the arrow keys worked for me! OMG, first time in a year that i have been able to set object conditions... Thank you for sharing!
- CharlesLewis-a24 years agoCommunity Member
But a work around is not an excuse to Articulate not fixing a known bug.