Forum Discussion
Storyline blocks - massive vertical spacing and scrolling issues within Rise on mobile devices
On selecting the Storyline block in Rise 360 on mobile devices, the screen appears blank, this is confusing for the learner as it looks like no content is present. It requires scrolling several hund...
Hi, everyone!
I have some great news to share!✨
We have released a new update for Storyline 360 (Build 3.78.30680.0). An enhancement that's included in this update:
- Storyline blocks in Rise 360 courses now display full-screen on mobile devices when player controls are turned off.
To take full advantage of this feature, please update Storyline 360 to the latest version.
If you have any questions, please let us know and we'll be happy to help! You can reach out here or privately in a support case.
I also have this issue when the course is viewed on mobile, it seems like the size of the pop-up corresponds to the size of the screen in which the block is in - this is a big problem for me as I have it in continuous scroll courses, so the pop-up box is huge!
Hi Chris!
Thanks for reaching out! Sorry to hear you are running into issues while viewing Storyline 360 blocks embedded in a Rise course on mobile devices. I'd be happy to offer some insight!
This is a bug we are currently looking into, so I've included your voice in the bug report and will update this thread if it's released in a future update!
Here's a closer look at how we identify and tackle bugs.
