Forum Discussion
Storyline blocks - massive vertical spacing and scrolling issues within Rise on mobile devices
On selecting the Storyline block in Rise 360 on mobile devices, the screen appears blank, this is confusing for the learner as it looks like no content is present. It requires scrolling several hund...
Hi, everyone!
I have some great news to share!✨
We have released a new update for Storyline 360 (Build 3.78.30680.0). An enhancement that's included in this update:
- Storyline blocks in Rise 360 courses now display full-screen on mobile devices when player controls are turned off.
To take full advantage of this feature, please update Storyline 360 to the latest version.
If you have any questions, please let us know and we'll be happy to help! You can reach out here or privately in a support case.
Hi Ramya,
Thanks for sending the screenshots. I can see that you have sent a case with us, and Dexter is helping out investigate the vertical spacing you have observed when the player controls are on. Looks like he is waiting for more information about the issue you are experiencing. We'll wait for your response to Dexter's information-gathering questions!
As noted by Dexter, we have reported your issue with the close button (x button) when the player controls are turned off. We'll respond on this thread if we get more updates from our team about this.
