Forum Discussion
Storyline 360 won't restore when minimized
I've found that when I minimize Storyline 360, I often can't restore it again. I'm using a copy on my work computer, and I also have a license at home, and they both exhibit the same issue.
Thank ...
Hi everyone,
I have some great news to share! We just released another update for Storyline 360. In Build 3.76.30446.0, we've included important fixes and new features.
One of the bugs we've fixed is:
- Storyline 360 could freeze when minimized.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Is this problem solved yet? Recently I have had this issue frequently I'm not sure how to fix it. I'm using the 3.57.26476.0 November 2, 2021 update.
Thanks for following up, Farhan, and welcome to the community!
I don't have any updates on this, and I'm not able to recreate it on my end. We released a new version of Storyline 360 today, so could I have you install this version by following these steps. Let me know if that improves things!
I don't run SL360 but this is an ongoing problem in SL3 which the Oct 2021
update did not fix.I'm sorry for any confusion, Stephen! My last reply was to Farhan. Since they are using Storyline 360, I was hoping they could test this in the new build.
I'm sorry that I don't have any updates to share at the moment for this behavior you see in Storyline 3; I've linked your post to the report we're tracking so we can return here to share updates with you, but in the meantime, could I have you share more clues with us?
- Since you mention this has increased since the update, have you tried running a repair on Storyline 3 to see if that shows improvement?
- Are you using dual monitors, and if so, could you try disconnecting from one to see if that helps?
We'll figure out our next steps from there!
