Forum Discussion
Storyline 360 Crashes On Trigger with conditions on a object
Hi Everyone,
I'm having issues with Storyline 360 crashing every time I try to add a trigger with a condition. It seems to be fine with variable conditions but any other condition I try to click on, I get the Articulate Storyline Error Report saying something went wrong and Storyline might close. This is happening on brand new storyline files with no content, old storyline files that worked fine yesterday, everything. I'm able to do everything else in Storyline just fine.
I have tried all of the fixes listed on the website and uninstalled and reinstalled storyline several times.
Also, I have been able to successfully open and add the triggers I want with the conditions to these storyline files on my personal computer so I know the files are not corrupt. I'm not working from an external drive or anything like that either. These are files saved to my computer. My computer is syncing my files to OneDrive though.
Has anyone else had this issue? Thank you!
Hello Kim, and welcome to E-Learning Heroes! ⭐️
I appreciate you sharing these details and a great call on opening a support case. I see my teammate, Matthew, has reached out to help! We can keep the communication going in your case, so we have all the details in one place!
Welcome to the club. Glad you could join us.
