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JamesBroadhead's avatar
JamesBroadhead
Community Member
4 years ago

Storyline 360 Course buffering Issue

I have several clients complaining that when they experience buffering issues in during taking the course it restarts to the beginning. Anyone else have this issue? 

storyline 360
  • RenGomez's avatar
    RenGomez
    Staff
    4 years ago

    Hi James,

    Thanks for reaching out and sharing what your clients are experiencing! It sounds like this isn't related to any single course or environment. May I ask how you're publishing the files and how the clients are hosting Storyline courses?

    It would help to test a couple of the problematic files, so I recommend sharing them with our support team to dig deeper into the issue and see where the hold-up is!

    CONNECT WITH SUPPORT.
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