Forum Discussion
JoseTansengco
3 years agoStaff
Hi Gerge,
You'll want to check with your organization to see if they permit the creation of .DOC files in your system. Storyline 360 makes use of the older .DOC file format when publishing its published output, and we've seen cases before where certain restrictions in an organization prevented this older file from being created.
If your organization allows the .DOC file format to be created, please open a support case here so we can take a closer look at what's happening.