Forum Discussion
Story file crashing while previewing or publishing to Review 360
My Story file keeps crashing while previewing or publishing to Review 360.
I already tried the repair; un-installed and re-installed SL 360 and I am testing the course from my local drive.
Strangely it is happening with some files and not the others.
Any ideas?
Hi Sabrina,
I'm sorry you're having this issue with Storyline crashing! I hope you didn't lose much work! Storyline acting this way could be for a variety of reasons. Anything from a custom font to firewall issues to anti-virus software can cause this. Would you be willing to share your file with our Support Engineers privately in a support case?
Thanks for reaching out!
Deleting the content of the temp folder fixed it for me:
C:\Users\username (i.e. your name)\AppData\Local\Temp\Articulate\Storyline
