I made changes to my course and tried to publish to review but I keep getting "Something went wrong: There was an error publishing your course. Please try again." I've published this course for review previously, and its been fine. If I duplicate the course I still cant publish it to review. if I duplicate older courses I cant publish them to review. I cant Publish to LMS either. Does this mean there is an issue with the course its self? if I delete all the lesson pages I can publish the course, is there a size limit I've reached? how can I check this? I've used some jpegs with _NOPROCESS_ at the end but also a lot of .svg files.

We were also unable to publish our course on Review. So we found the buggy element: We made a copy of the course for testing purposes, deleted one chapter at a time and tried to upload the course after each deleted chapter. When the error message finally disappeared the first time, we knew we had found the buggy chapter. In our case, it was the third one. After that we did the same with all the elements of that chapter: delete one block - try to publish - error still there? Delete the next block - try to publish ... Until publishing is possible. This way we found out that there was a block with an attachment, but the attachment was empty. After we deleted this empty block, publishing was possible. We replaced this block in the original course and now everything works fine!

I had an empty placeholder for a document attachment. I uploaded something to it and was then able to publish. But this only recently became a problem - I'd been publishing for weeks with the placeholder there.

I have the exact same problem... Is it a bug or is there something wrong with the course ?

My colleague just had this same problem. She found out that some of the new features (images as backgrounds and so on) were causing this on her new courses. She removed those, and it worked again. All those were working yesterday just fine, so this might something that will get fixed soon back to normal. I'm not sure if this limited to those newer features, or if there are more elements that are currently broken.

This was taken from a historic post similar to our problem - maybe it's helpful for some of you? "We have an issue with exporting courses that contain an asset with the % symbol in the file name. That could include an image, a PDF, or another piece of media. We're working on a fix, and I'll let you know when it's out!" I won't be making any wholesale changes to my content at the minute. I'm gonna ride this one out and trust the techies to come up with a fix...

Something went wrong: there was an error publishing your course - How to resolve

MarianWilleke
Community Member
2 years ago
I had the same problem three days ago. Could some one help?
- AngeloCruz
  Staff
  2 years ago
  Hello InterLearn LLC!
  
  I'm sorry to hear that you've been having issues publishing your course.
  
  Does the issue occur regardless of which course you are trying to publish? Have you tried clearing your browser's cache or using a different supported browser?
  
  Would you be willing to send us a copy of your course so that we can take a look? You can reach out to our Support Engineers by opening a case here.
NicholeJGeerts
Community Member
2 years ago
I am having the same issue trying to publish Rise courses when i had no issue before. Any fix yet?
- AngeloCruz
  Staff
  2 years ago
  Hi Nichole! I'm sorry to hear that you are having issues publishing your Rise course.
  
  I see that you've opened a case and have been working with my colleague Luiza.
  
  If you still have any questions or require further assistance, please feel free to reply to the email thread. Our support team is more than happy to continue working with you regarding your concern.
DanielFinn-c2fa
Community Member
2 years ago
I had the same error message. Here's what fixed it for me:

- duplicated course
- deleted lessons and tried publishing to isolated problematic lesson
- this lesson had several PDF attachments; I zipped them into a single file and it published
- AngeloCruz
  Staff
  2 years ago
  Thanks for sharing that, Jeff!
  
  I'm sure this would be very helpful for those experiencing this issue. Appreciate your input!
JeevanKadam
Community Member
8 months ago
Unable to publish my rise 360 course. please give me a solution
JeevanKadam
Community Member
8 months ago
Unable to publish my rise 360 course. please give me a solution?
- StevenBenassi
  Staff
  8 months ago
  Hi Jeevan!
  
  Sorry to hear you're having issues publishing a Rise 360 lesson!
  
  To clarify, does this issue occur across multiple courses, or is it local to one? Also, does clearing your browser's cache, or using a different supported browser improve the behavior?
  
  If you're comfortable sharing a copy of your course, or any error messages you are receiving, feel free to upload those here in the discussion or privately through a support case.
  
  Looking forward to hearing from you!
BilliSwitals189
Community Member
5 months ago
wow - lots a problems with this one. I'm in the same boat and it's frustrating. And then I see that messages go back 9 months. Articulate...please HELP!
- EricSantos
  Staff
  5 months ago
  Hi Billi,
  
  I understand how frustrating this can be when you can't publish your course.
  
  When you try to create a single-lesson Rise course with only a few blocks, will you be able to publish it without errors? If you haven't already, you can also try clearing your browser's cache or using a different supported browser.
  
  If the issue persists, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!