Forum Discussion

AdemKilavuz-b5a's avatar
AdemKilavuz-b5a
Community Member
2 years ago

[SOLVED] Issues with matching activity in Rise

Hello,  I'm wondering if anyone else is experiencing this same issue. We have learners accessing our rise courses through our LMS on an iPad. The courses open within the LMS app so I'm unsure what...
rise 360
LucianaPiazza's avatar
LucianaPiazza
Staff
2 years ago

Hi Carlisle Learning, 

Thanks so much for providing this information to us.

I tried to recreate this on my end by building a Rise 360 course that included a Matching Knowledge Check block. I uploaded the course to SCORM cloud, which is a test LMS environment, and then viewed the course in Safari on an iPad using iOS 15.4.1. I didn’t run into any issues with the screen dragging. Here is a look at my test. 

I have a few follow-up questions in order to better understand your current setup:

  1. Could you please share what LMS you are currently using? 
  2. What version iOS are your learners currently running on their iPads? 
  3. Have you tried viewing the course via the LMS on a different browser, such as Google Chrome or Mozilla Firefox?

Looking forward to hearing your feedback so we can investigate further!

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