Forum Discussion
Solution for white/blank screen in Storyline 360 preview and frozen first slide in Review
Hi guys,
Since I did not find a thread with the solution, which would help me a couple of days ago, just wanted to share my experience debugging blank preview screen in Storyline 360 and unfreezin...
Hi Anastasia. Nice work debugging this one! We've experienced this problem too. We use a font that isn't one of the SL built-in fonts and, as you say, where a text box includes a variable reference (eg %questioncount%), the project simply hangs, displaying the three dots on the new player, or the circle on the old player. It was definitely introduced in Build May 19, 2020 (Build 3.40.22208.0). I went back to the previous version and it was all good. Another reason for us to stick with the standard fonts! Thanks for posting. Louise
Louise, thank you for your feedback! Debugging this one was quite a challenge, never seen a font cause such problems before :)
