Forum Discussion
Slow Performance from Review 360 system?
Hello,
I am having the exact same problem. It takes an anormal amount of time to access the courses published in the Review. Then, when I launch the course, the videos freeze all the time and the transitions between the slides are very slow.
My internet connexion isn't an amazing one but not that bad...
As my story file is rather light and works perfectly well when I publish it locally, I really wonder where the issue come from.
I definitely cannot present the course to the client with such a low performance.
Any solution ?
Welcome to E-Learning Heroes, Nicolas! ⭐️
I appreciate you sharing what you're experiencing, and from here, I'm going to enlist one of our support engineers to step in to help determine a cause for this behavior.
I've created a support case on your behalf, so you should see an email including an upload link for you to share one of the troublesome files. Once someone from my team tests your file, they'll reach out soon with the next step!