Forum Discussion
SL 360 Result slide crashing
Hello all,
I am currently running the latest updates. SL crashes when I go to the result slide. It doesn't matter if it's an existing course or creating a new course with an new result slide. Also, if I select Control+T for text insert, SL crashes. Could this be a bug? Any suggestions? My company is going through a rebranding and this is not helping. TIA
Hello Ted! I am sorry to hear you are having this issue, and I'm sure this is frustrating even more with the changes you are going through at your company.
I found a similar thread with a response from a staff member at Articulate that may help to solve your problem.
Please let me know if this helps!
Andrea,
I have tried all of those step before and it didn't do anything. No I am getting null object error when select a random slide.
Great job trying to find new ways to fix this issue, and I'm sorry that it's still persisting. Have you submitted a case yet to Articulate Support? They can do some testing and look further into your issue there.
I know you mentioned that your company is going through a rebranding currently. Has anything on your computer setup changed recently with the rebranding? Have you attempted doing any of the repairs for Storyline 360?
I hope something works for you soon, and you can get back to focusing on your work. Please do let me know when your issue is resolved, I will be curious to see the outcome.
Andrea,
Our rebranding has nothing to do when our computer setup. Thanks. I am going to leave it up to chance with SL. This software is so unstable at time, it's a joke. No pun-intended.
