Forum Discussion
Seeking Clarification on Reach 360 Users and Pricing
Greetings - looking for some clarification on the following 2 points:
Reach 360 pricing (not the pro version, the version that's included with our existing subscription to Articulate). Some of t...
This seems pretty clear and straightforward to me:
https://access.articulate.com/support/article/Reach-360-FAQs#active-learner
Those references didn't seem that clear. If you have 25 learners who do one course per month, that equates to 300 unique learners. In a million years, I wouldn't come up with that algorithm. Is this bait and switch?
That's a question for Articulate to answer.
As a comparison, in our LMS, If you have 25 learners who do one course per month, that only equates to 25 unique learners. It doesn't matter how many courses each learner takes, it's the number of unique learners.
Also in our LMS, there is a distinction between unique learners and active learners, if a student is registered in the LMS and has courses assigned, if that student did not access the LMS during a specific period (forget the length of the period), they do not count as an active learner.
I don't know if Reach works in the same way.
