Forum Discussion

AndreasOstadEri's avatar
AndreasOstadEri
Community Member
2 years ago

SCROM Player

Hi! Today we use a LMS who runs both the SCROM 1,2 and 2004 packages from Rise360 correctly. However in this LMS we must always go and define the "entry page". In this process we choose the file c...
rise 360
JoseTansengco's avatar
JoseTansengco
Staff
2 years ago

Hello Andreas,

Happy to help!

Based on the description that you shared, it sounds like you're encountering something that's LMS specific. Just to give you an idea of how courses are normally uploaded in the LMS that we use for testing, we do the following: 

  1. Publish the Rise 360 course for LMS distribution
  2. Open our LMS's homepage. On the main page, there is a that we can click on for adding new content. 
  3. Upload the .zip package that is created in Step 1. 

And that's it. This gets the course ready for deployment to learners. There is no step that is needed to point to the entry page of the exported course. 

I'd recommend testing how your course behaves in SCORM Cloud to help isolate if the issue you're experiencing is only happening in your LMS. If your course works fine in SCORM Cloud, which is operated by Rustici Software, please work with your LMS provider so they can take a closer look at what's happening.

If you are able to replicate the behavior in SCORM Cloud, please open a case with our support team here to connect with our support engineers.

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