Forum Discussion
JeffKortenbo586
8 years agoCommunity Member
Screen recording with mouse pointer in the wrong place
Hey all,
I was creating a quick tutorial today and after publishing I noticed my mouse pointer wasn't in the right spot at all when viewing the video. Is this a known issue and is there a fix?
h...
NickStriegel-be
Community Member
By following the directions to disable UAC, I set my window to 1600x900, disconnected my 2nd monitor (I'm on a laptop), rebooted my machine, and everything seemed to work. Glad it worked, but let's be honest, that's a pretty crazy pain in the butt compared to similar tools.
AshleyT-Pollard
6 years agoStaff
Thanks, Nick for sharing those steps and letting us know it worked for you. Our team still has our eyes on this issue, but we haven't identified a software fix for it yet. We'll keep folks posted here as soon as we have info to share!