Forum Discussion
Rise won't publish a zip file for LMS
I have tried to publish several Rise modules for LMS and none of them produce a zip file. Usually the zip goes to my Downloads folder without issue. I also tried to download from the email that we get, but still nothing happens. I had my co-worker try as well and nothing for them either.
I tried this with modules I have published in the past and still no zip file.
Any ideas?
It's now working again, along with my import of French translation as I was getting an error when doing that on Friday and today. Something is up with Rise for sure but no one seems to be talking about it that I can see on here.
Hi SheriHorton,
Thanks for sharing an update in this thread! I'm glad to hear that things are now running smoothly on your end as you publish your Rise 360 course.
If you or your teammates need any assistance in the future, we'd be happy to help in this thread or take a closer look in a support case!
Have a wonderful start to your week!
Thanks for letting me know it's working for you. I have reached out to others at my company to see if they are having this issue before I open a case.
I just published a Rise course, and it published normally and downloaded the ZIP as it always does.
