Forum Discussion

MarieRocchi's avatar
MarieRocchi
Community Member
8 months ago

Rise Not Loading Mar 7 2024

Could you kindly provide an update on when this will be resolved? Working on some very tight timelines today. 

Thank you so much

    • MarieRocchi's avatar
      MarieRocchi
      Community Member

      Thank you, Elizabeth. I wasn't sure if this was the most current status 🙂

      Marie

  • Hi Marie,

    I’m so sorry for the trouble! Rise 360 and other Articulate products have experienced some technical issues recently, and our team has identified the issue. 

    We’re pushing out a fix and will be monitoring it. As Elizabeth mentioned, we’ll continue to share updates on our status page, articulatestatus.com, and you can subscribe there to stay informed! Once we’re back up and running fully, we’ll also share an update within E-Learning Heroes as well.

  • Hello Marie,

    We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.

    If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!