Forum Discussion
Rise issues today
Is there a known issue with Rise today? My colleague was having issues logging in this morning, and I've been having difficulties with my content blocks all day. I was adding items and each time I selected "Add an item", I got an error message saying something went wrong. I refreshed and when I went back to that block, the added item was there. It did this multiple times with each item I tried to add. Now I'm trying to upload media to a tab interaction and the loading wheel just keeps spinning.
Hello everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
- ElyseSanneman-3Community Member
Hello, our three accounts are also getting this issue still. We get the 504 error and one person could get into the system, but everything looks like this and it just spins.
- StacyVrooman-b0Community Member
Yes it appears as though 360 is down again. I was in review and then now I can't get my dashboard to load at all. According to the status page everything is fine, but its clearly not
- ToniMurphy-70deCommunity Member
The same is happening here - nothing is loading in RISE.
- RobertMarkus-09Community Member
Same here - Rise has been down for the last hour
- KarinaSouza-0c3Community Member
I continue to get either Gateway Time Out or more often Clear your browser cache - which I have done issues.
- MichelleLangbehCommunity Member
Yes, I cannot even get into my dashboard. Blank screen, continues to spin. I get into Articulate 360 home but it will not allow me to get into Rise.
- BryanPechtlCommunity Member
Still getting the 504 Gateway Time-out here.
- FrankLangCommunity Member
Same here.
- RonPricePartner
There is an issue again today.
- BryanPechtlCommunity Member
Glad to say mine is now up and running!