Rise Freezing During Editing

Hey Kristin,

Sorry to hear that you're running into some freezing while working on your Rise project. That certainly sounds frustrating.

I do see where you reached out to our support team as well and Vira is helping you out :) You're in great hands!

Any resolution or tips for others experiencing this issue?

Hi Cristina,

I took a look at the case Kristin worked with our team on and it was specific to her course.

I've opened up a support case on your behalf so that our team can help you out with this as well.

Also having this problem, any ideas?

Hi,

I'm experiencing the same issue when editing a course.  I can get into the course but when I try to continue editing, it freezes and doesn't allow me to do anything.  I refreshed several times but still am not able to work on the course I need to edit.  Can someone assist?

Hi Alex,

So sorry you're getting stuck! I'll have our Support Engineers reach out to you so we can get you back up and running as soon as possible. Keep an eye out for an email from the team! 

Hi,

I am having the same freezing issues with my course. I'd like to edit the flash cards but it won't let me get in to edit. 

Thanks

Jennifer

Hello! II didn't find any newer articles, but I am also experiencing this issue. I am using Chrome and cleared cookies/cache. Before opening a case, may I ask if there have been any more recent fixes discovered?