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MitchWilson-75c's avatar
MitchWilson-75c
Community Member
2 years ago

Rise Down [Solution] - 28/06/2023

My Rise 360 was not loading on Google Chrome, but I tried using a different browser (Microsoft Edge) and it is working there.

Hope this helps!

  • Hi Mitch!

    Thanks for reaching out and sharing the feedback!

    So sorry to hear you've run into this snag with Rise 360 content not loading! We are currently tracking a partial outage that has been affecting some Rise 360 users.

    In the meantime, as a workaround, please try clearing the cache from your browser. We suggest clearing the cache from the last hour first, or the last twenty-four hours if the issue still persists.

    Thank you for your patience while we look into this issue!

  • The Rise 360 dashboard is loading normally, and you should be able to access your Rise 360 content again. We'll continue to monitor the situation carefully. Thanks for your patience!