Forum Discussion
Rise Down [Solution] - 28/06/2023
My Rise 360 was not loading on Google Chrome, but I tried using a different browser (Microsoft Edge) and it is working there.
Hope this helps!
Hi Mitch!
Thanks for reaching out and sharing the feedback!
So sorry to hear you've run into this snag with Rise 360 content not loading! We are currently tracking a partial outage that has been affecting some Rise 360 users.
In the meantime, as a workaround, please try clearing the cache from your browser. We suggest clearing the cache from the last hour first, or the last twenty-four hours if the issue still persists.
Thank you for your patience while we look into this issue!
- hazelBStaff
The Rise 360 dashboard is loading normally, and you should be able to access your Rise 360 content again. We'll continue to monitor the situation carefully. Thanks for your patience!