Forum Discussion
Rise course not uploading in SuccessFactors LMS
Hi there,
I have been having issues uploading a Rise course into our SuccessFactors LMS (see attached for the error screenshot and error message).
I know the issue is with my specific Rise course because I tried uploading a different SCORM file, which was provided to us by an external eLearning company and it uploaded successfully.
Any help would be much appreciated!
Thanks,
Jade
Hi Jade!
Sorry to hear you're having issues uploading a Rise lesson to your LMS. I'd be happy to assist!
Have you had a chance to test the course with SCORM Cloud? It's a virtual LMS environment used to determine if an issue lies with a project file, or the LMS itself. If the course uploads successfully to SCORM Cloud, then the issue is likely LMS-based.
If the SCORM package also fails to upload to SCORM Cloud, please connect with our support engineers through a support case.
