Rise Course Completion Status Reporting Incorrect Status with a Multi-attempt Assessment
In Rise, I'm selecting completion status "Passed/Failed" based on assessment results. I have 3 attempts allowed on the assessment. Using LCVista LMS (which uses scorm cloud platform/engine). After failing the assessment the first time and exiting the course, the status reports as FAILED / COMPLETED, as it should. Then, I launch the course again and this time I pass the assessment and exit the course. The status remains as FAILED / COMPLETED, but on the backend/reporting side of the LMS it registers the passed assessment on the 2nd attempt, but the learner still sees FAILED / COMPLETED. Is this error in reporting an issue with Rise or an issue the the LMS?
By the way, same results when using the EXIT COURSE button and running the course in Chrome and Edge.
Has anyone been able to solve this issue?