Forum Discussion
LauraRufini
4 months agoCommunity Member
Rise Course - GIF issue
Hello,
I am building a training and wanted to use GIFs as images. I am downloading them from GIPHY but anytime I upload them in my course, they don't play. Any idea why that might be happening? ...
AnnmarieSkin585
Community Member
Hello! I've been having a similar issue. I'm using GIFs in a 'process' block. When I send the preview to my stakeholders the GIFs play once and then stop. Any help is appreciated!
https://rise.articulate.com/share/-QhReRUYB2HhWklxJucHQuVfWODUoSJ4
LucianaPiazza
4 days agoStaff
Hi AnnmarieSkin585,
Thanks for reaching out! I was unable to replicate this behavior on my end when using a process block and incorporating GIFs.
Could you please share your GIF files in this thread or privately in a support case. We'd be happy to investigate this further.
Looking forward to hearing from you!