Forum Discussion
Rise 360 Youtube embed "This video is restricted from being viewed on this domain"
Hello
We are having a problem when we embed a youtube video in Rise 360 and play it from an LMS from chrome as it plays correctly in Firefox. The Rise course is hosted on a different domain than t...
Hi Phil
The problem is that the videos that we link are not ours, they are videos uploaded to youtube and are public, so we cannot change anything in their configuration.
But as I mentioned before, if we embed them without going through Rise, they work and fail when we use Rise.
Greetings and thank you
I think the issue is that the iframe is coming from embedly as you can see the URL. Looks like these may be blocked by the account holder. Unless Articulate drop embedly or offer another way to embed the only way to get them working is to get the URL in the allow list.
It would work if you embed in storyline but not perfect.
This is a confidential email. Tesco may monitor and record all emails. The views expressed in this email are those of the sender and not Tesco. Tesco Stores Limited Company Number: 519500 Registered in England Registered Office: Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA VAT Registration Number: GB 220 4302 31
So the URL need to be added to the allowed list of Articulate?
Hi Mohd,
You won't need to whitelist anything from Articulate if you're referring to viewing embedded links/content on Rise 360 courses that have already been published and hosted on external LMSs or web servers.
The request to access the embedded content will be made from the LMS or web server, not an Articulate 360 source. If you're running into a similar issue, would you mind providing us with the following information so we can check where the problem is originating?
- A screenshot of the error you're seeing
- Where your course is currently hosted, and how you are accessing it
Looking forward to hearing from you!
