Forum Discussion
ChristianCla619
2 years agoCommunity Member
Rise 360 video upload error
Every time I try to upload a video to Rise, I get an error message. Is anyone else having this issue?
Thanks,
Christian
hazelB
2 years agoStaff
Hi Christian!
I understand that every time you try to upload a video in Rise, you're getting an error message.
Please try these:
-Please make sure that the supported browser you are using is updated. Try other supported browsers and see if the error is browser-specific.
- Please access Rise in Incognito or InPrivate window (Windows: Press Ctrl + Shift + n. Mac: Press ⌘ + Shift + n) Sometimes plugins cause odd behavior, Do you still get the same issue when in Incognito?