Forum Discussion
Rise 360 Microlearning Course Minutes- Where did they go?
I just went into the Microlearning's where I usually clicked on Browse Lesson Library and pick a topic, where is gives me all the minutes on a Microlearning. But the minutes are no longer there. Does anyone know where I can find the course duration?
Hi Brandy,
Thanks for reaching out!
I can confirm that the duration in minutes for each Microlearning is still there.
Since this text isn't visible on your browser, try using the zoom-out feature (Ctrl or Command Key + Minus sign) or use a different browser to see if this helps.
- BrandyHaneyCommunity Member
Hi Brandy,
Would you mind clearing your cache or using a different browser if you haven't done so already to see if works? You'll also want to make sure that the browsers you're using are up-to-date and not running a few versions behind.
If you are still unable to see the minutes after clearing your cache, please open a case with our support team here so we can check what's causing the minutes to disappear from your dashboard.
- KateMassaCommunity Member
I also have this issue. I will open a case as well.
- KateMassaCommunity Member
Apparently you now have to search the titles in the library to be able to see the lengths. I cannot understand why you are making me make another step in downloading courses. I already have to back out and in and through all of the menus to refind any course content folders I was looking at because I can't duplicate tabs. It takes me so long to download content and keep track of where I was.
- AndreaSontag-c3Community Member
- KateMassaCommunity Member
At first I received a message that they appear when you search in the library, which worked, but I now received a messaged that they have decided that they should not appear anywhere and I can't understand removing this information.
- BrandyHaneyCommunity Member
It sure is VERY DISAPOINTING!!! I did watch something on Reach 360 and I'm guessing they want you to pay for that and you will get all that information and duration of curses. It's a bummer they removed it from the Rise 360 platform!!!
- KateMassaCommunity Member
I am really hoping that somebody is going to come in here with a different answer. I am upset.
- BrandyHaneyCommunity Member
Agreed!!! Ditto
- AndreaSontag-c3Community Member
This has put me at a complete standstill. We need this information to publish.
- KateMassaCommunity Member
Maybe Articulate has some kind of spreadsheet we can at least cross reference on? I am also at a standstill.