Review tool constantly refreshing

Hello Katy and Learning Plan AU!

I appreciate you both chiming in and sharing that you're having an issue with Review 360 loading.

I've opened a support case for each of you so that you can work directly with one of our support engineers. You should be hearing from someone soon.

I am seeing this also today.

Hello Dave and Jen,

We do not have a posted outage. You can track our status online here.

• Are you still experiencing an issue?
• Is it with any file you're publishing or a particular one?

Please note you can always reach our support team directly here.

Hi Leslie, I am not seeing it this morning. Yesterday afternoon (EST), I was experiencing it in several files. 

I appreciate the update, Jen. I'm glad that it's working as expected now. Please let us know if you run into any additional hiccups.

Not seeing the same issue today but related; after a minute or so, it loses focus where I am typing and I have click again to continue typing. But at least it's not erasing my text like yesterday. It's not an outage, just an annoyance that I haven't seen before (and we use Review a lot). Created a support case. Thank you.

I am seeing this too, Dave.

Thanks for contacting the support team, Dave.

How're things looking today, Jen?

Hi Leslie, I am still experiencing the issue with my cursor losing focus as I type comments in Review. I did try refreshing/clearing my browser. Can I be added to Dave's support case for follow up? Thanks!.

Thanks for confirming, Jen. 

I cannot add you to Dave's private support case, but I did start one on your behalf as well and linked the two cases, along with this forum conversation, for our engineers as they are taking a look.