Forum Discussion
Review 360 - reviewers forced to log in
Hi,
I've followed the procedures (per the Review 360 User Guide) to let users review my 360 content in Review 360, but they are forced to log in (create an Articulate 360 account). I don't want to...
Hi France,
Thanks for reaching out, and I'm sorry to hear that! Can you explain a bit more when you say your reviewers are "booted out"?
When reviewers without Articulate IDs access a Review 360 link, they can type directly into the comments section and will be prompted to enter their email address to continue.
Do you know if they're receiving this prompt multiple times? Have them try on a different browser or ensure they're on the latest version of their browser as that can sometimes cause issues.
If this keeps happening, connect with our support engineers, and they can lend a hand!
