Forum Discussion

ArturoAraiza's avatar
ArturoAraiza
Community Member
10 months ago

Results score issue

Hi all,

I am unable to figure out why the results aren't calculated correct. I have a 16 question assessment that only shows 94% correct when 100% are correct. I even changed the point value per question, but it still only shows 94%. What else can I do or can someone from Articulate Support please contact me? 

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    10 months ago

    Hi Arturo! 

    Thanks so much for reaching out. Happy to help! 

    I have a few quick questions!

    • Are you experiencing this issue with the results slide when previewing and publishing the course? 
    • Could you share what point value you changed each question to? It'll be helpful to get a better understanding of your modifications. 

    I went ahead and created a sample .story file on my end with 16 questions to replicate your setup. I'm not experiencing this behavior on the results slide, I'm able to get 100 % when answering all questions correctly. Feel free to take a look! 

    We'd be happy to take a closer look at your project file in this thread or privately in a support case so we can get to the bottom of this!

    Looking forward to hearing from you! 🎉

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