Forum Discussion
KentCollins
3 years agoCommunity Member
Replay Project Corrupt!!
I have a 16 GB project file I've been working on for 3 days. Now it says its corrupt and can't be opened. I've tried rebooting, copying and renaming, checked for updates, saved the file every hour e...
AndreaKoehntop-
Community Member
Hi Kent! I apologize for the issues you are having with your Replay project.
We'll want our Support Engineers to investigate further since you've already tried our recommended steps. I encourage you to open a case privately with our Support Engineers so we can start troubleshooting. We will delete your project from our systems when troubleshooting is complete.
KentCollins
3 years agoCommunity Member
Hello Andrea,
I'm getting and "internet connection lost" error when attempting to upload the file using the private link.