Replay crashed

Hi, Jennifer.

Thank you for reaching out, and I'm sorry you're experiencing issues when attempting to open Replay 360.

Let me ask you a few questions to narrow down this issue:

• Are you working from a local hard drive? We don't recommend working with files on a network drive as it can cause erratic behavior.
• Have you attempted to repair Replay 360?

If a repair doesn't solve it, the next step is to connect with one of our support engineers through a case.