Forum Discussion
StanfordRay-de0
7 days agoCommunity Member
Recovering Content From Prior Subscription
I was creating content in Rise 360 for my company. In the midst of that, there was a major transition. I had to move away from the project and focus in other areas. In the meantime, my company only g...
JudyNollet
7 days agoSuper Hero
As per the Terms of Service, when a subscription lapses, Articulate keeps the associated Rise content for up to 6 months. After that, it is permanently deleted.
- If it's been more than 6 months since your license expired, you will have to start over.
- If it hasn't been that long, contact the support staff: https://access.articulate.com/support/contact