Forum Discussion

MichelleThom723's avatar
MichelleThom723
Community Member
10 days ago

Reach Upgrade - No Help Purchasing?

Hi Everyone, Wondering if anyone else is having trouble upgrading their Reach360 to the paid version? My director and I have been trying for almost two weeks and not having luck with anyone in Articulate contacting us back?

We need to move quickly and not having much luck. I can't believe it's this hard to purchase?

reach 360
  • MichelleThom723's avatar
    MichelleThom723
    Community Member
    9 days ago

    Hi GingerSwart, My director, Rob, has not heard back from anyone at Articulate. I responded to the support email I received asking how we can purchase this product. No one responded to his initial email. He chatted with someone they said they could not help and needed to get someone else, and we still wait...

  • GingerSwart's avatar
    GingerSwart
    Staff
    10 days ago

    Hi MichelleThom723 It looks like you're working with my coworker Rob on this. If you have any other questions, just let us know! 

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